At Gloss à Lèvres, we want to make sure your order reaches you safely and on time. Please read our shipping and return policy below:

 

Shipping

• We currently ship within Qatar, Bahrain, and the United Arab Emirates.

• Orders are processed within 1-3 business days after payment is confirmed.

• Delivery time may vary by location but usually takes 2–7 business days.

• You will receive a confirmation message with tracking details once your order is shipped.

• We are not responsible for delays caused by shipping carriers or customs clearance.

 

Returns & Exchanges

• Due to hygiene reasons, we do not accept returns or exchanges on lip glosses or cosmetic items.

• If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos and a description of the issue. We will arrange a replacement or refund.

• All return requests are reviewed on a case-by-case basis.

 

Need Help?

If you have any questions, feel free to contact us through our Email or WhatsApp.